🛡️ Privacy Policy — Ceyo Lebanon

Welcome to Ceyo Lebanon, the official mobile application of the Ceyo anatomic Turkish footwear brand in Lebanon. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application or related services.

1. Information We Collect

We may collect the following types of information when you use the app:

• Personal Information: Name, phone number, email address, and delivery address when you place an order or register for an account.
• Payment Information: Payment method details are processed securely through our payment gateway. We do not store your credit or debit card information on our servers.
• Usage Data: Information about how you interact with the app (e.g., pages viewed, clicks, app version, device type, operating system).
• Location Data (Optional): If you allow location access, we may use it to show nearby stores or delivery options.

2. How We Use Your Information

• Process and deliver your orders.
• Improve app performance and user experience.
• Provide customer support.
• Send order updates, promotions, and offers (only with your consent).
• Ensure security and prevent fraudulent activity.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share limited information only with:

• Delivery partners for shipping your orders.
• Payment processors to handle secure payments.
• Service providers (such as analytics tools) that help us improve our app.

All partners are required to keep your data secure and use it only for the intended purpose.

4. Data Security

We use industry-standard encryption and secure servers to protect your data. While we take every precaution, please note that no electronic transmission or storage method is 100% secure.

5. Your Rights

You can:

• Access, update, or delete your personal information at any time.
• Opt out of promotional messages.
• Request data deletion by contacting us at ceyo@comfortia-lb.com.

6. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to remove it.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted in the app and on our official website with an updated effective date.

8. Contact Us